Common Questions

1. I have Android mobile with 4gb ram, Can I use your mobile application?
2. Who can apply for the MHADA lottery?
3. How do I change/update my mobile number, email id or my address
4. I’m not able to proceed even after digilocker OTP & TPIN is correct? OR I’m redirected to homepage again & again?
5. How to link Aadhar Card details with Mobile no.?
6. OTP received on mobile but system not accept, it’s showing invalid OTP ?
7. OTP not received on Mail?
8. How long the verification of document does takes place ?
9. Not able to rotate photo capture in camera ?
10. How to crop uploaded photo for Domicile Certificate, Other reservation certificate etc.
11. I have click photo correct but it gets rotate automatically ?
12. I have selected scan photo from gallery, how to rotate it ?
13. I have uploaded image but its OCR get failed, my document not get verify ?
14. I have uploaded my certificate for AR/CG/SG/ME/FF/DF/EX/JR/PH/MP/MLA/MLC but not get verify, its showing invalid document?
15. Can I get certificate format multiple category?
16. I belong to multiple reservation category such as State Govt. Employee and Physical Handicap category. How can I get multiple certificate ?
17. I have entered wrong details to get category certificate, How to correct ?
18. Certificate for Reservation category mailed but not received ?
19. What are the scheme location?
20. What are the prices of tenements?
21. How many tenements are available under the lottery scheme?
22. What amenities are available for schemes?
23. What is date and time of Lottery Draw result?
24. How to view/watch live Draw event?
25. How to know if I’m winner or not in lottery?
26. I am in the waitlist. How will I come to know that my application has been activate against surrender/ineligible winner?
27. How to get EMD Refund?
28. Can I download POL from Mobile application?
29. Do I need to visit MHADA office to collect POL?
30. Is there any document required to get the POL ?
31. If I surrender how much amount will get refund?
32. Is there any charge if I surrender after winner?
33. My name is in waitlist, when I expect to get the tenement?
34. What if I will be winner in multiple scheme or category?